Nika Klinec Jewellery webpage is drawn up in accordance with The General Terms and Conditions of the online store and Websites of Nika Klinec Jewellery (hereinafter: General Terms and Conditions) are compiled in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1), the General Regulation on Personal Data Protection (GDPR) and the Electronic Communications Act (ZEKom-1). 

Nika Klinec Jewellery will always provide their clients with the following information:

• the corporate identity

• contact information, which allow the consumer a quick and efficient communication (e-mail address, contact number)

• essential characteristics of the products or service,

• product availability (every product or service offered online should be available in reasonable time),

• delivery and performance terms (the method and period for delivery of the items or performance of the service),

• all prices must be clearly and unambiguously set and it must be made clear whether the price includes the VAT and shipping costs,

• payment and delivery method,

• offer validity period,

• the withdrawal period and the conditions for withdrawing from the contract, including potential withdrawal charges,

• explanation of the appeal process, including the information about the contact person or the customer service.

With the purchase confirmation in the Nika Klinec Jewellery shop, you agree to the following terms:

• you confirm that you have read the terms and conditions provided by the web page owned by Nika Klinec Jewellery

• you agree and understand terms and conditions;

• that you are legally protected by the Consumer Protection Act – ZVPot, namely, the congruent norms determine the high degree of uniformity of the services provided by the online store itself, while at the same time prevent the service provider from arbitrariness and inadequate limitations within the general terms and conditions that would not reflect our personal respect for the client;

• that the personal information provided is valid and necessary to ensure the order is correctly fulfilled and later delivered to the desired address;

• that you have carefully read all the terms and conditions of purchase and delivery, and expressly agree that the service provider is not liable for consequences of any irregularities and inaccuracies of the information provided that is generally verifiable, and that in accordance with business practices, the client is obliged to duly notify the service provider of them immediately;

• that you expressly agree the personal data voluntarily disclosed is required for the service fulfilment and is subjected to the Personal Data Protection Act, and confirm that you are aware of the purpose of collecting this information (only for the purposes of fulfilling the order and providing a service);

• the order is considered accepted when it is accepted by the service provider, which simultaneously means the conclusion of the sales contract;

• all prices of services listed are valid until cancellation, and will not change after the order has been accepted;

• the client explicitly agrees that the service provider is not responsible for the delivery, insofar as the client immediately sends the complete and properly arranged documentation regarding the order, and in particular the certificate of proper shipment of the parcel. In any event, incurred losses cannot exceed the value of the order, which the client paid to the service provider;

• the client explicitly agrees any inbound duties and taxes which their local customs authority deems appropriate are their responsibility and to be paid by them. The aforementioned duties and taxes cannot be the reason for a cancellation;

• all personal data necessary for the proper fulfilment of the order will be carefully protected and will not be disclosed to third parties, except in precisely legally defined cases. Depending on the content and duration of each service, we will keep your information exclusively until the expiration of the appeal period regarding the protection of consumer rights, and after that time, only in cases when you give consent for the inclusion of your information in the data collection for our electronic notification system;

General Terms and Conditions are drawn up in accordance with Slovenian legislation and international regulations and directives, so everything that is not specifically regulated in these terms is a binding law for us, interpreted and applied in accordance with the practices that are customary for the service provider headquarters’ location.

The service provider respects the applicable consumer protection legislation in according's to the Slovenian Consumer Protection Act. If a customer wishes to file a complaint, it can be submitted via e-mail hello@nikaklinec.com. The complaint processing procedure is confidential.

I reserve the right to change the Terms of Business at any time and in any way, regardless of the reason and without prior notice. The service provider and the consumer undertake to do everything in their power to resolve any dispute by mutual consent.

Nika Klinec sp - Oblikovanje in izdelava nakita

Slovenska cesta 55c

1000 Ljubljana (Slovenia)

Tax number: 84330139

Reg. number: 9296182000